Terms of service
Draft for review. Items marked [OPEN] are not final.
These terms cover Clipper U's clipping service and this site. By saying Yes to an invite or paying for a plan you agree to them.
1. The service
We find moments in your streams, edit them into short clips and deliver them to you. Plans, prices and turnaround are shown on the site or in your offer; what is written in your offer wins if it differs. Any free work we offer is limited to one per verified channel.
2. Your content and your permission
- You keep all rights to your streams and clips. You give us a limited licence to download, store, edit and deliver your content to provide the service.
- You confirm you have the right to let us use your content. Other people, music, games and brands that appear in your streams may have their own rights; posting a clip is your decision, and you are responsible for following the rules of the platforms you post on.
- We will not post to your accounts unless your plan includes it and you give us access in writing.
- We will only show your clips in our own marketing with your written permission.
3. Plans and credits
- Each monthly plan is a pool of credits for that month. A Quick cut uses 1 credit, a Punch-up 2, a Story edit 4 and a Hero edit 8. The plan page shows which edits each plan includes. Unused credits end with the month.
- Clip credits can also be bought without a plan, at $6 each, in any number. Bought credits do not expire. Your first credit purchase of 5 or more per account comes with 1 bonus credit. Clip credits are never discounted.
- If you ask us to find the moment instead of giving a timestamp, finding costs 1 credit and brings up to 3 moments from that stream to pick from; the first re-roll is free and later re-rolls cost 1 credit each. If we find nothing worth clipping, that credit comes back. The clip itself is then charged as usual.
- Your first clip is free: one per verified channel, after you sign up and verify the channel, while the daily number of free clips lasts.
- Every monthly plan includes the auto-clipper with a monthly allowance of watch-hours shown on the plan page (unlimited on Senior, subject to fair use). Past the allowance it pauses, unless you switch on "keep watching", which uses 1 credit for each further 10 hours.
- We may offer clips we already made from your streams to unlock for a one-time price (for example three clips for $5, offered once, or a new clip for $5). These are single purchases, never a subscription.
4. Prices, price lock and founding price
- Our prices rise in stages over time. When you start a monthly plan, your price is locked at the stage you joined for as long as your plan stays active. If your plan lapses or you cancel, you have 1 month to restart at the same price; after that, the price at that time applies.
- Founding discounts: while a monthly plan has founding seats open, you get the discount of the round that is open on the day you subscribe (round 1: 20% off your first 3 monthly payments; round 2: 15% off your first 2 monthly payments; round 3: 10% off your first monthly payment; round 4: 5% off your first monthly payment); after that, the regular price. Each plan has a limited number of founding seats per round, set by us, and moves to its next round when its seats fill. Yearly plans and the Roster never get a founding discount.
- Founder Hero edits: founders on Junior get 1 free Hero edit a month and founders on Senior 2 a month, for their first 6 months on the plan; founders on Freshman or Sophomore get 1 free Hero edit, once. A Hero edit needs footage that suits one (we tell you if a moment does not); a month you do not use rolls over to the next month, at most 1. They end with the plan and have no cash value.
- Clip style: your free clip comes in the Clipper U house style (our ticker and logo). Paid clips arrive plain, with no Clipper U ticker, logo or branding.
- Branding: Light branding is included on Junior and Full branding on Senior while the plan is active. On any other plan they are one-time add-ons: Light $49, Full $149 (founders from round 1: $37 and $112). We set them up from the colors, logo, emotes and fonts you send us, and you confirm you have the rights to use them (section 8b).
- Yearly plans cost 10 months of the monthly price for 12 months. Your credits still arrive every month, as on the monthly plan. The founding discount does not apply to yearly plans; the yearly price is locked the same way.
- We will never raise the price of an active plan without telling you at least 30 days before, and you can cancel before it applies.
4b. The Roster plan
- The Roster costs $22 a month and renews automatically every month until you cancel, like the other monthly plans (section 5). The founding discount does not apply to it.
- Each month we pick and clip about one moment a week from your streams (up to 4 a month) as a Quick cut with a small Clipper U watermark. We choose the moments, from your stream markers, the clips your viewers made and watched most, or the busiest part of a stream. Weeks without a stream may have no pick.
- You can unlock any roster clip clean (no watermark) for 1 credit. Roster clips come with no credits of their own.
- Roster track: a week (Monday to Sunday, UTC) with 3 or more stream days counts as a streak week. Your first streak week in a month (Roster founders: their first stream day of the month), together with one public post of a watermarked roster clip tagged @clipperuclips that month that passes our post check, gets you one clean clip that month; all 4 weeks of a month get you one bonus clip. At most one clean clip and one bonus clip a month from streaks. Reminders are optional; you can switch them to before your usual stream time, or off, on your dashboard.
- Earned credits: credits you earn on the Roster (referrals, verified posts) are rewards, not purchases. They have no cash value, cannot be refunded or transferred, work only on our services, and expire 30 days after you earn them, unless you start a credit plan (for example Freshman), after which they no longer expire. We use earned credits before any other credits.
- Referrals: your referral link pays you earned credits when someone you referred makes a payment that clears (1 credit for the Roster or clip credits, 10 for a monthly plan), once per person. When you share your link, say that you earn credits from it. No rewards for referring yourself; we may take back referral credits if that payment is later refunded or reversed.
- Posts: if you post a roster clip publicly with @clipperuclips in the caption (any capitalisation, so @ClipperUClips counts too) and add the link on your dashboard, we check that it is public and tagged, and again 7 days later. Every 4 posts that pass both checks earn 1 credit, up to 2 credits a month. We only read the public post; we never post for you. We may refuse posts that are misleading, spammy or not yours.
- Loyalty: after 3, 6 and 12 months in a row on the Roster you get a reward (a clean clip, a free Punch-up, a free Story edit), and sometimes one extra chosen from how you use the service (no random draws). Rewards last 30 days and have no cash value. A break in your Roster restarts the count.
- We may post roster clips on our own pages as our own editorial choice, with credit to you. We never promise that a clip will be posted, featured or seen by anyone.
4c. Spike bonus clips
- When one of your streams clearly beats your own usual (peak or average viewers at 1.5x your median over the last 30 days, with at least 5 streams of history), we may clip one moment from it for free: at most 1 per channel per month. We work this out from public live data (viewer counts) of the channels you linked.
- If you have never paid us, the free clip has a small watermark; you can unlock it clean for credits. It is a gift with no cash value, and we may change or stop it at any time.
5. Automatic renewal and cancelling
- Monthly plans renew automatically every month, on the day you first paid, at the price shown when you signed up (after any founding months, your locked price), until you cancel. We send a confirmation email with these terms and how to cancel when you subscribe.
- You can cancel at any time, online from your dashboard or by emailing [email protected]. Cancelling stops the next charge; your plan runs to the end of the month you paid for, and you keep everything already delivered.
- Yearly plans renew automatically every 12 months, on the day you first paid, at your locked yearly price, until you cancel. We email you at least 7 days before each yearly renewal with the date, the amount and how to cancel, and your dashboard always shows your renewal date. Cancelling stops the next yearly charge; your plan and its monthly credits run to the end of the year you paid for.
6. Refunds
- Clip credits: a full refund for credits you have not used. One-time unlocks: a full refund if we do not deliver what you paid for.
- Monthly plans: we do not refund part of a month, but you are never charged again after you cancel.
- Yearly plans: we do not refund part of a year, but you are never charged again after you cancel.
- If a clip has a mistake that is ours (a wrong name, a typo, a missed cut), we fix it free.
- Nothing here limits refund rights you have by law.
7. Referral program
- Clients and creators can get a referral link. When someone signs up through it and their first payment clears, the person who shared the link gets Clipper U credits (the amount is shown when you get your link). Credits have no cash value and cannot be transferred.
- If you share your link, you must say that you earn credits from it (for example: "I get Clipper U credits if you sign up"), as US advertising rules require. Referring yourself, or misleading people, ends the reward.
7b. Season and streak rewards
- Season 1 runs for 8 weeks. A stream day counts toward your streak when you clip at least one moment from it with credits from a plan or credits you bought. Free clips, gifted (comped) credits and clips paid entirely with a reward do not count. Days you do not go live never break a streak.
- Rewards are free or discounted edits shown on your dashboard. Each one lasts 7 days, applies to the edit named on it, and has no cash value: it cannot be exchanged, transferred or refunded, and it ends with the season.
- Rewards follow the ladder shown on your dashboard; there are no random rewards. We sometimes send personal offers based on how you use the service; they are optional and follow the same rules.
- We may change or end the season with notice on the site; rewards you already earned stay valid until they expire.
8. Emails
We send emails about your request, your clips and your account. We may also send a few offers; every offer email has a link to stop them.
8b. Music and other material you upload
- You can add your own song (or other material) to an edit, for example for a Hero edit. You are responsible for everything you upload or link, and for having the right to use it.
- By uploading or linking it, you confirm that you own it or have all the rights and permissions needed for us to use it in your edit, and that it does not break anyone else's rights or the law.
- You give us a limited, non-exclusive licence to store, copy and edit that material only to make and deliver your edit. We do not use it for anything else, and we do not publish your clips: you decide where they go.
- If a claim is made against us because of material you uploaded or linked, you agree to cover our reasonable losses and costs from that claim (this does not limit any rights you have under the law where you live).
- We may refuse, remove or not use material that we believe breaks these terms or someone else's rights, and we may delete uploaded songs after your edit is delivered.
- If you believe material on our service infringes your copyright, use our clip rights and takedown page. We act on valid notices, and we end access for people who repeatedly infringe.
9. Acceptable use
We do not edit content that is illegal, sexual content involving anyone under 18, or content made to harass a real person. We may decline or stop work that breaks these rules.
10. Disclosures
If a clip is part of a paid promotion, the platform's and the law's disclosure rules apply, and we can add a label on request.
11. Liability
We work carefully, but the service is provided as is. To the extent the law allows, our total liability for any claim is limited to what you paid us in the three months before it. Nothing here limits rights you have under consumer law that cannot be waived. [OPEN: legal review]
12. Changes and contact
We may update these terms; for clients, changes apply from the next billing period after we tell you. Governing law: [OPEN]. Contact: [email protected].